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HousingPavlos Aristidou
11 June 2025
The nature of running a successful guaranteed rent agency is heavily reliant on how quickly you can prepare your property for the next set of tenants. As soon as a property becomes available, it is your team's job to ensure an efficient turnover period.

1. Deep Cleaning
Firstly, ensure the property is in good condition and has been cleaned. Previous tenants are expected to do a deep clean before handing in the keys to the property. However, some agencies use contracted cleaners to ensure the property has been professionally cleaned.
A well-cleaned home makes a good first impression and sets a standard for how the property is expected to be maintained.
2. Inventory and Maintenance Checks
Inspect the property to make sure all maintenance requirements are completed. Take stock of all inventory, like furniture and appliances. Also, check fire detectors and potential mould development.
Pictures of inventory should be taken when starting new tenancies. They keep tenants accountable if any damage is done during their stay.
Outstanding maintenance repairs should be done before the new tenancy starts. This will be more convenient for you and your team as you will have direct access to the empty property.
3. Ensure Compliance and Safety
As much as this is a legal requirement, it is also a moral obligation to ensure that the property complies with all safety requirements and regulations.
Gas and electric safety should be checked. This includes checking all certificates are up to date as well as ensuring there are no leaks, fuse issues, or exposed wires within the property.
4. Prepare Legal Documentation and Tenant Handbook
All necessary legal documents should be prepared for the tenants to read before they move in. This should be provided alongside a tenant handbook to give the occupants an understanding of what is expected of them during their tenancy.
A quality tenant handbook will allow for a smoother move-in process and minimise disputes with the residents.
5. Clear Communication and Relationship Building
Establish a clear line of communication between you and your tenants. The option provided should be simple to allow for greater ease of communication, such as WhatsApp or a direct line.
Offering a convenient method of communication between you and your tenant helps foster a positive relationship. This can also be supported by providing the tenants with a welcome pack as they start their tenancy.
In addition, it is a great idea to check in on tenants occasionally to ensure they have settled in well. This is also an opportunity to address any potential concerns, maintenance issues or queries..
Preparing for New Tenants Preparing your property for new tenants involves a lot of planning and effort from the entire team. By following these suggestions, your agency will be setting residents up for a positive start to their tenancy.
To learn more about how Wyze is helping property agencies onboard new tenants more efficiently while saving them thousands in unforeseen costs, book your first discovery call today.
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